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Case Study

How Arctic Health Helped Cova Secure Michigan Medicaid MCO Approvals in Weeks

Cova, a Michigan home care provider, needed to enroll with Michigan Medicaid managed care organizations (MCOs) so it could serve more patients across the state. Arctic Health completed the core insurance enrollment work in a matter of hours and helped Cova secure payer approvals within a few weeks, far faster than the 90-120 days standard to credentialing.

Results at a glance

01

Michigan Medicaid MCO enrollment work completed in hours

02

Payer approvals secured within weeks instead of 90–120 days

03

Payer inquiries answered the same day or next business day

04

Applications, payer communication, and follow-ups managed end to end

01

The challenge

Moving quickly without missing payer requirements

For a growing home care provider, payer enrollment can become a major barrier to serving patients. Each Michigan MCO has its own documentation, submission, and follow-up requirements. A missing item or delayed response can add weeks to the process.

Cova wanted to move quickly while staying focused on compliant care delivery, not managing paperwork and repeated outreach across multiple health plans.

02

The solution

Fast enrollment backed by payer relationships

Arctic Health prepared and completed Cova’s Michigan MCO enrollment work within hours. From there, our team managed the process through approval: tracking each application, communicating with payer representatives, resolving questions, and handling every follow-up.

Our established payer relationships helped us reach the right contacts and keep applications moving. When an MCO requested additional information, Arctic Health responded the same day or next business day, preventing routine questions from turning into avoidable delays.

03

The outcome

Approved in weeks, not months

Cova received the approvals it needed in a matter of weeks rather than waiting the typical 90–120 days. That faster path to payer participation allowed Cova to focus on its core mission: helping Michigan families access reliable care at home.

FAQ

Common questions

Frequently asked questions

How long does Michigan Medicaid MCO credentialing usually take?

Traditional payer credentialing and enrollment often takes 90-120 days. Timelines vary by payer, but complete applications, persistent follow-up, and fast responses to payer questions can reduce avoidable delays.

How quickly did Arctic Health complete Cova’s enrollment?

Arctic Health completed the core enrollment work for Cova’s target Michigan MCOs within hours. Cova then received payer approvals within a few weeks.

Need help with Michigan Medicaid enrollment or payer credentialing?

Talk to Arctic Health about getting your organization in network faster.